Terms and Conditions
Welcome to Quick Bajar! By using our website, app, or placing an order with us, you agree to the following terms and conditions. Please read them carefully.
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1. Service Area
We currently deliver within a 10 km radius of Charthawal.
Orders placed from outside our delivery area may be cancelled.
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2. Delivery Time
We aim to deliver all orders within 10 minutes, but this is an estimated time, not a guaranteed promise.
In case of any delay due to traffic, weather, or other issues, we request your patience and understanding.
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3. Order Placement
You must provide correct contact details and delivery address while placing an order.
Providing false or incomplete information may lead to cancellation of your order.
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4. Payments
We accept all types of payments including UPI, Cash on Delivery (COD), and others.
Full refunds are available if your return/refund request is approved (see our Return & Refund Policy).
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5. Order Cancellation
Orders can be cancelled within 5 minutes of placing them. After that, cancellation may not be possible as the delivery process starts immediately.
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6. Customer Availability
If you are not available at the delivery location during delivery:
The order will be marked as failed.
If it was a Cash on Delivery (COD) order, you may not be allowed to place COD orders in the future.
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7. Returns & Refunds
Please refer to our Return & Refund Policy for full details.
Returns are accepted under certain conditions and must be reported within 1 hour of delivery.
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8. Misuse and Prohibited Activities
To maintain a smooth service, the following actions are strictly not allowed:
Placing fake or prank orders.
Harassing delivery partners or staff.
Abusing or misusing discount offers repeatedly.
Using the platform for any illegal activity.
Violations may lead to account suspension or legal action.
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9. Changes to Terms or Prices
We may update prices, offers, and terms at any time without prior notice.
Please check the latest version on our website or app before placing an order.
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10. Legal Compliance
Quick Bajar operates under Indian laws.
Any disputes will be handled as per the laws applicable in India.
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If you have any questions or need help, feel free to contact us via WhatsApp or call—we’re available 24/7.